Quotes!

Ann’s Volcanic Rotorua Motel and Serviced Apartments is so friendly, we have been featured in the Lonely Planet Guide Books from 2000-2010 ! And we have been the Lonely Planet website Author’s Pick 2006-2009. Ann’s Volcanic Rotorua Motel & Serviced Apartments was awarded Finalist for the NZ Tourism Awards 2001/02. We are featured in the Petit Fute French Guide Book and the Footprint Guide Book.

Quote from Ann
“I want you to leave, wishing you could stay. I want you to enjoy our Kiwi hospitality and when you get home... ....I hope you wish you were here.

INDUSTRY TESTIMONIALS

LONELY PLANET GUIDE BOOK
Feature listed for 11 years- 2000-2010.
LONELY PLANET WEBSITE
Author’s ‘TOP 5 PICK’ 2006,  Author’s Pick 2008,  Author’s Pick 2009

”Ann's is a unique and affordable motel that has family charm (some rooms feature pictures of Ann's sons) and an ever-friendly host who knows a lot about local tourism. This always-welcoming spot is all about the character of its wonderful owner, from the gardens (designed by Ann's Gran) to Maori/ocean-themed bedspreads. Even the ‘Do Not Disturb’ sign features quirky options like 'We have escaped our 12hr-a-day jobs and truly deserve to be left in peace!' Each room is named for a local geothermal feature. For larger groups there's a house next door that Ann rents out at negotiable rates, though it books up in advance during summer and holidays. When Ann gives you tips on activities or says she'll get you a deal on a hangi, you know she's the real deal.” George Dunford Author NZ LONELY PLANET Guide Book 2006 (and re-edited for 2008)

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LONELY PLANET GUIDE BOOK Author

”As writer for the Lonely Planet Guide New Zealand, I only occasionally come across such a supreme level of service and facilities. I have no hesitation in recommending this motel to anyone. You won't be disappointed."

Jeff Williams
Author NZ LONELY PLANET 2001

Featured in LONELY PLANET GUIDE BOOK Since the year 2000

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PETIT FUTE GUIDE BOOK

Featured 2010-2011 Guide Book
Featured 2009-2010 Guide Book
Featured 2008-2009 Guide Book
Featured 2007-2008 Guide Book
“A 15 minutes a pied du centre-ville. Studios une ou deux chambers et appartements avec kitchenette, spa, terrasse rivee. Touches personnelles dans les studios qui font souri (photos de famille). Ann peutvous conseiller volontiers sur ses sites volcaniques prefers.”
Dominique Auzias
Petit Fute Guide Book 2008

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FOOTPRINTS GUIDE BOOK

Featured 4th Edition 2009

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“Elite Adventures have worked with Ann for many years in the Rotorua tourism industry guiding her many clients around the district. Ann’s cheerful, witty character and her immaculate motel always ensures we have well rested and happy clients to share our Rotorua with. Its a pleasure to work with her in our busy tourist town and I always recommend Ann’s Motel as great place to stay in Rotorua! “ Trent Neilson, 2008 Managing Director , Elite Adventures tour company. AUSTRALIAN PACIFIC TOURING'S 2010 OPERATOR OF THE YEAR

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“. . . yeah, yeah, we'll recommend them too, just like nearly every other guide. And there's a reason. It's not a bad operation for the money.”

David Morris, 19 July 2008
Rentals@visitnz.co.nz

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“Thank you Ann for a wonderful stay on Wednesday night. My family and I had an enjoyable and very comfortable stay with you. I definitely like those small touches in the rooms that let us get to know your family as well.

I look forward to recommending you to our guest when they are traveling through to Rotorua.

Thank you again.”

Daniel Marsh 27.4.08
Chief Concierge Stamford Plaza Hotel Auckland

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“Thank you for your email and a copy of the story from the Daily Post. It is wonderful to see the contributions and encouragement you provide to guests to ensure that they are undertaking more ‘environmentally friendly’ practices.

I wish to congratulate you on this effort.”

Lisa Davie
Relationship Manager, EC3 Global , for GREENGLOBE

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When asked on the telephone, why she was choosing Ann's Volcanic Rotorua Motel to stay 4 nights; Rachel replied: "Because your last assessor (Peter Garner) raved about you!"

Rachael O'Sullivan
Qualmark NZ Assessor

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“Just wanted to say the biggest THANK YOU for the weekend! The upgrade was so nice of you and we really enjoyed our room and stay in Rotorua. I am doing a report to my office on your property on Thursday in the team meetings so I will be sure to say all excellent things about your property and the cleanliness of the rooms. The fill your own spa is a great idea and I love the décor of the rooms and the quirky little notes on the rooms notice board.

Again thank you so so much and I look forward to staying with you again in the future.”

Email from Anna Hattaway
Travel Implementations Manager Carlson Wagonlit Travel

“Have stayed at your property twice now and love it. The first time you put me and my partner in a 2 bedroom apartment with Spa and that was lovely. Our second stay was the weekend just gone for the Sat night only and we stayed in a studio which was nice. Also it was a ‘walk-in’ and got a very good rate of $79.”

Another Email from Anna Hattaway
Travel Implementations Manager Carlson Wagonlit Travel

“Thank you for accommodating us this weekend it was lovely as usual.”

And Another Email from Anna Hattaway
Travel Implementations Manager Carlson Wagonlit Travel

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"I had a thoroughly enjoyable time and have to complement you on the standard and comfort of your accommodation.

I think that the stay at Ann's along with the warm welcome I received from both your mum and yourself really did help make the weekend as enjoyable as it was and I will definitely return."

Eddy Tumath
Senior Travel Consultant, Gulliver's Travel, Auckland. (e-mail)

"Once again, absolutely fantastic. Will come back for a third time!!"

Eddy Tumath
Senior Travel Consultant, Gulliver's Travel, Auckland. (Visitor Book)

"Once again Ann, a fantastic visit. At the moment I am trying to arrange a bit of a trip down with some of the people from work so you might have an invasion of the travel agents some time soon! Thanks again, take care."

Eddy Tumath
Senior Travel Consultant, Gulliver's Travel, Auckland. (e-mail)

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GUEST QUOTES

I do have 4 star reviews too! You might like to go to tripadvisor.com to see those. (Ann)

tripadvisorREVIEW; ***** “Great Place and tremendous atmosphere”Ann could not have been a better hostess! We were taken care of better than we could have imagined and the accommodations were fantastic. We loved the personal hot tubs! We will definitely stay here again during our next trip to NZ. ncurulla West Haven, Connecticut Jan 1, 2011

tripadvisorREVIEW; ***** “A very relaxing Trip” Although a family of 5 the room was very nice and you did not feel on top of each other. A private hot tub that you filled yourself so you knew the water was clean, It was great. Hot tub a number 1 with the kids. Location was close to town with New World within walking distance. Ann was very friendly and happy to recommend activities and the best places to go see for the best price. A nice relaxing time had by all. Would recommend it to others and would certainly rebook in future. thanks Ann. Lorry050 christchurch Dec 31, 2010

tripadvisorREVIEW; ***** “Lovely!” We could only stay one night. Wish it was longer. Ann is a very nice person. The room was lovely decorated. We enjoyed the time and can advice everyone to go to Ann. Biestro Wellington, New Zealand Dec 30, 2010

tripadvisorREVIEW; ***** “spring vacation” I was on my vacation and this hotel could provide me with peace and I had a great time in Rotorua Мария Савилова Moscow, Russia Dec 30, 2010

tripadvisorREVIEW; ***** “Ann's Volcanic experience” My friend and I were greeted by a friendly staff member on arrival, she also answered all my questions about Rotorua and gave me directions. We walked into our spacious room which instantly had a nice feel about it, it was clean, tidy and the beds were very comfortable. The kitchenette was very well equip with tea and coffee supplied and the shower had good pressure, I particularly liked having our own little courtyard attached to each unit. Thank you for such an enjoyable stay, I would definitely come back and recommend your motel to anyone interested in staying. adrienne16 Tauranga, New Zealand Dec 29, 2010

tripadvisorREVIEW; ***** “Excellent place to stay” I chose this motel mainly because the reviews were excellent and it fit my budget. Indeed, we had a good time here and met all our expectations. The service was personalised and I certainly impressed with the good sense of humour put in the directory book and notice board. Zambs Melbourne, Australia Oct 23, 2010

tripadvisorREVIEW; *****“A very family friendly and accomodating motel” Very helpful and friendly, service was great and the rooms were comfortable. I would definitely recommend to others and will stay there again on my next trip. tramperWaitakere Waitakere Oct 18, 2010

tripadvisorREVIEW; ***** “Ann's Motel is brilliant, value for money and service is excellent” We stayed at Ann's Volcanic Motel for a Netball tournament. The location of the motel is handy to all amenities. Couldnt ask for a better motel. Lorraine0175 Auckland, New Zealand Sep 6, 2010

tripadvisorREVIEW; ***** “Enjoying sight-seeing of Rotorua” What a wonderful 3 days we have had in Rotorua! Ann's Volcanic... A little nice motel where we had a chance to recover after busy days while exploring Rotorua.It's not only a quiet and cosy room, it's the owner's personality - she gave very good tips on what is the best to see and do in Rotorua and around. Thanks a lot, Ann Sergiy2000 Melbourne, Australia Aug 29, 2010

tripadvisorREVIEW; ***** “Anne was great and the stay was perfect...thank you” We really enjoyed it here...the room was lovely, homely and very clean.I have to say.....Anneś personal map that she gave us was like a bible....brilliant!I highly recommend this place Kateford Buenos Aires, Argentina Aug 27, 2010

tripadvisorREVIEW; ***** “Stylish, clean, spacious and fabulous hostess” We were recommended Ann's by a friend, and were delighted. Very spacious room,artistically decorated, warm, all the utensils we could need, and best of all a wonderful hot tub bubbling on the patio where were shared a bottle of wine.Ann herself is a warm and charming hostess and up to date with all the local tourist information. I will recommend this motel to all my friends. It was by far and away the best accommodation we had on our holiday.Thank you Ann. Cheers. Wendy Humphrey. Wellington. Tigger04 Aug 2, 2010

tripadvisorREVIEW; *****“So relaxing! “Ann's volcanic is the perfect place to get away from it all and relax in your own private spa pool. It was such a treat to have a lovely apartment and outdoor courtyard tub to unwind for a few days. The staff could not have been more friendly and helpful and the rooms with disability access are excellent. The free laundry is also a bonus as is the speedy wireless Internet. I would go back there right now!! LullaEire Ireland Jun 3, 2010

tripadvisorREVIEW; ***** “Excellent stay” Ann was very helpful especially with ideas of where to go and what things to see. She also booked our maori evening for us. The website was easy to use and very informative. The room was well furnished with comfortable beds and she was in a very good position in the town of Rotorua. ericandsue Victoria, Canada May 5, 2010

tripadvisor REVIEW; ***** “This place is so relaxing! Ten out of Ten to Ann, her son and staff and cat for providing a great haven for travellers to Rotorua. The accomodation was spot on for the two of us, well presented and immaculately kept and having all the facilities we needed for our all-too-brief 3 night stay.Ann is very welcoming and a mine of information. Unusually her recommendations for restaurants, takeaways and trips were spot on!”  warwickrockers, Sheffield ,Apr 8, 2010

tripadvisorREVIEW; ***** “Friendly service with a smile Perfect base to explore Rotorua and surrounds. Friendly, knowledgeable staff will bend over backwards to make your stay as comfortable and enjoyable as possible. Particularly nice to be able to unwind from your travels in your own private spa tub.”   Snellsontour,Winchester Mar 30, 2010.

tripadvisorREVIEW; ***** “Friendly Clean & comfortable Ann was an excellent host nothing was a trouble her local knowledge was invaluable. The rooms were clean comfortable & very spacious most enjoyable stay.” ev49  .Sydney. Mar 30, 2010

tripadvisorREVIEW; ***** “excellent value and very friendly we both totally enjoyed our visit, was a lovely apartment and having the private pool was lovely after the drive down from Auckland complete with blowout of tyre on the way, the fact that we were two hours late was not a problem to anne and she was so accommodating when we arrived....next time i come to Rotorua I wouldn’t hesitate to book with you again, many thanks” warrendacook , Auckland. Mar 25, 2010

tripadvisorREVIEW; ***** The perfect weekend relaxation break We live up in Auckland and discovered Ann's Volcanic by chance on one trip down to Rotorua. It's a lovely motel, clean, well equipped and spacious with cheerful, friendly staff. Several of the rooms have their own garden with a good size spa bath outside. We've now made the trip down to Rotorua on several occasions purely to go and stay here and spend a weekend away from it all relaxing in the spa with a good bottle of wine or two. Would highly recommend it :-)                        Valery76,  Auckland. May 21, 2010

tripadvisorREVIEW ***** Best hospitality in NZ. Staying at Ann's was a real treat. She went out of her way to provide the best service I've ever experienced. The rooms were clean and comfortable for a semi-budget traveler. The location was convenient and within walking distance of local restaurants, shops, grocery. Ann was helpful to point out fun things to do as well as great places to eat in town. No task seemed too big for Ann; the treatment was definitely four star. The motel was attractive and quiet and the area was safe. Good parking, too. I would definitely recommend this motel, and would return myself. Rotorua is a great spot to stay while taking day trips to other locales. And Ann's is a must stop and stay kind of place. Bigfunincowtown,  Austin,  Apr 26, 2010.

tripadvisorREVIEW; ***** “A really pleasant place - makes you come back again We have great stay at Ann's. This was our second visit here and we really enjoyed the stay. Great  location. Very friendly staff with nice spacious units and very clean bathrooms” sumanth1979  Wellington, New Zealand Mar 23, 2010

tripadvisorREVIEW; ***** “Very efficient service and great place to stay The process was a pleasure from asking for a quote (very prompt email response with a large list of options and prices to suit all), to check out and getting advice of a place for dinner - excellent cafe was recommended. I'll definitely be going back here “  jussie77  auckland Mar 23, 2010

tripadvisorREVIEW; ***** Ann's (and Ann herself) is Awesome! Our room (There were also two twin beds.)
Rotorua has a very kitchy vibe and Ann's Volcanic fits right in! Nothing about the place is stuffy or corporate. Personal photography of Rotorua and the surrounding areas adorns the walls. The room we stayed in was spacious and warm. The bathroom was also large. There was a little kitchenette area that would be handy if you were trying to save money by eating in. Of course, the highlight of staying here is Ann herself. Friendly as can be, she is also very knowledgeable and a wealth of information. She recommended and booked a Maori cultural experience for us, as well as gave us some tips for visiting the Wai-o-Tapu Geothermal area. There is wi-fi internet available for a minimal fee, I think it was probably $5NZ, and it covers your whole stay. Very handy! TheJamesGang, Nashville, TN Mar 5, 2010

tripadvisorREVIEW; ***** “Greatest Motel in RotoruaFantastic Motel with excellent rooms, service and staff. I have tried several Motels in Rotorua in the past but find this to be the best stay in Rotorua by a country mile. This is now the only motel I stay at in town and wouldn't even consider looking elsewhere!!!” metalrep   Auckland Jan 25, 2010

tripadvisorREVIEW; ***** “A Highly Recommended Motel
Ann's Volcanic is a wonderful place to stay if you are in Rotorua. My mother and I made a trip from the US to New Zealand and spent two nights in Rotorua there. We had a suite and it was highly satisfactory. The suite was immaculately clean and nicely decorated. You could obviously tell that Ann takes pride in her units. We had a fenced-in rear terrace with a jacuzzi and that was a nice touch, although we didn't use it during our stay.

The best part about staying at Ann's is Ann herself. She was a wonderful host, very friendly while not being pushy, and she gave us great advice on shopping and what to do in Rotorua. I plan on going back to New Zealand one day and if I'm in Rotorua I will definitely stay at Ann's again. Her rooms are exactly as described on her website at http://www.rotoruamotel.co.nz and despite the NZ/USA time difference she was quick about answering emailed questions. crybick   Athens, Alabama  Jan 24, 2010

tripadvisorREVIEW; ***** “ANN'S COOL Ann's place the Volcanic motel was a perfect place for our family to stay.
We like privacy and the little courtyard out of our spacious room was perfect.
We spent our first night in the hot tub with our 7 year old son and he had a terrific time.
Ann I think is an old soul.... besides being friendly and comfortable she gave us great suggestions and advice. I would most definitely stay at her place again. Thanks Ann until then!” yankwi   New Plymouth Jan 23, 2010

tripadvisorREVIEW; ***** “Ann is the best person i have met. the hotel was situated in a good location,the rooms I found very small, the help and assistance was really great, all information was placed and explained very well. over all the service was fantastic. Thank you all. “ Adat FAmily   Auckland Jan 23, 2010

tripadvisorREVIEW; ***** “Great service and lovely room!
Ann is a lovely lady and always had a smile on her face, very helpfull with directions and advice on what's good and what's not. She recommended i go to a beautiful little coffee shop a bit out of town and it was the perfect spot! She has a lot of local knowledge you just need to ask! The room was just as described online. The room was clean and tidy, kitchen had everything i needed to cook a meal. Parking is right out the front of your room and the local shop is a 5 minute walk down the road. It is a distance from the town centre but this also means it's a nice quiet spot. A very friendly and nice place to stay!” pink_sar8 Sydney Aug 7, 2008

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From Amy in New York City , 6.10.10

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We again have enjoyed our stay and will recommend your motels to any friends that holiday in sunny Rotorua.Kindest regards Maria, Allan and Sarah ,Greymouth. 19 January 2011

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Hi Ann, Thanks so much for offering, I wondered if your family unit is vacant at all for a few days anytimebetween now andXmas.Hope the summer season is a good one for you . Kind regards, Barbara, Family Support Co-ordinator | Child Cancer Foundation. Wed 10/11/201

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To all the staff at Ann’s Volcanic Rotorua Motel. Thank you for taking the time to share in the  power of a wish with Make a Wish Australia. F- - - - recently had her wish come true by visiting New Zealand and we are so grateful for your participation in her wish adventure. We thank you for supplying the family with such fantastic accommodation. F- - - - wrote a lovely letter to me directly and made the following comment about Ann’s Volcanic Motel- “ Ann’s Volcanic Motel was extremely comfortable and friendly.” From F - - -- Mum –“ Thank you so much for a wonderful week in Rotorua. It was jam packed with fun, action and most importantly, family time together. I carry back a sense of wonder and curiosity, but most of all deep gratitude for this gift for F- - - - and her family”. We hope  that you enjoyed being a part of this special wish. It’s wonderful to see how much a community comes together and helps wishes come true. We very much appreciate your help and are pleased to acknowledge your donation for tax purposes. As you can imagine , we are highly dependant upon in-kind donations-it is truly support from companies like yours that allows us to keep granting wishes. Warmest wishes, Julia Torkos, Wish Services, Make-a-wish Australia. Fri 5/11/2010

(MAKE A WISH AUSTRALIA were offered 4 FREE nights for F- - - -  at Ann’s Volcanic Rotorua Motel in Sept 2009- Ann)

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Melissa and I were only talking about it last night and staying with you was a highlight on the north island. We really enjoyed the unit and the relaxing time we had. Cheers Mike,Australia. Fri 24/09/2010

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Hi Ann , We had a wonderful time despite the weather. Thanks for the great accommodation, we will / and have already recommended it to friends. Regards Pippa, New Zealand Sun 19/09/2010

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Hi Ann, My family and I had a very pleasant time staying at your motel and we enjoyed it very much. Thank you for your hospitality and assistance during our stay there in NZ especially at Rotorua. Many more places that we miss to visit but there’s always next time to come again.Till next time, have a nice day to you. Regards HARA, Malaysian Airlines. Sun 19/09/2010

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Hi Ann, Your just the best supporter Ann Thankyou! That’s so fabulous and wonderful that you can support our event . I will organise the Power Point Presentation of your kind support plus photos plus advertising what New Zealand has to offer as a tourist destination.Kind Regards Brenton, Nurse/Fundraising Assistant, Cedars North West Ward,Glenside Campus, Adelaide Health Service,South Australia, Tue 14/09/2010

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(Ann’s Volcanic has helped Brenton fundraise while he was a nurse in New Zealand too. He is one of those gorgeous people who find their nursing job is not enough and they have to add fund raising to their job description!!! – we offered  2 nights accommodation for his auction to help the elderly. Come back to New Zealand Brenton- we need you here!!!Ann)

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Hi Ann!  I would also like to say thank you for all your help, friendly advice and generosity.  Katelyn and I loved staying at your motel and it was all because of you.  We both felt very welcome and the advice you gave us such as being careful out at night, the cafes with map directions and giving us one of your umbrellas was truly appreciated!!!  We were humbled and I will recommend anyone visiting Rotorua to stay at Ann's Volcanic motel.  You truly made our stay in Rotorua pleasant and enjoyable, and please feel free to post this on any website that gives visitor feedback as I was trying to find some sights to do so.  Many thanks Andy and Katelyn, New Zealand. Mon 13/09/2010.

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Ann, I tried to write a review of your motel, but got frustrated with the website (Tripadvisor). I want you to know that we were very happy with our accommodations and most delighted with your hospitality.  When I go back, I will definitely be in touch.

Warmest regards, Craig, America. September 11, 2010

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On behalf of pam and myself, we had a great weekend, and Pam was very pleased to be able to relax, and of course drink wine while having a nice hot soak.  We had a great weekend, many thanks. Richard and Pam, New Zealand, Sun 29/08/201

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Good Morning Ann,

Thank you once again for ALL your trouble – you have been wonderful. Makes me believe in the GOOD of people here in NZ, all over again. Lou & I would love to come and stay at your Motel, when we come to Rotorua next.Regards Mandy, New Zealand, Mon 26/07/2010

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Dear Ann, On behalf of Make-A-Wish NZ I would like to thank you sincerely for your assistance with C - - -- ’s wish.C - - - -’s wish was an extremely special one.  C - - - - is 3 years-old and in palliative care.  His wish was to go on holiday with his family and do lots of fun things with them.C - - - ’s wish came true last month when he, his mum, sister and grandfather flew to Rotorua from Auckland then on to Wellington.  Many kind people came on board at short notice to make C - - - ’s wish as special as possible and the highlights for him were the Air NZ flights, a helicopter ride over the blue and green lakes of Rotorua, the Rotorua Skyline Gondola and Luge and the behind-the scenes animal encounters that Wellington Zoo specially tailored for C - - - .  C - -- -’s favourite animals at the zoo were the Serval Cats that he got to run around and play with.  He also loved feeding the giraffes.

C- - -’s mum said that the accommodation was “luxurious and spectacular” and that you were absolutely wonderful.  She added, “These memories we have shared with C- -  - -  and as a family will last a lifetime and are priceless, so thank you for making it happen”. Thank you so much for being able to assist us at such short notice and for providing complimentary accommodation for C - - - -- and his family.  Your generosity and continued enthusiasm to assist us is very much appreciate by all at Make-A-Wish and not least, by the wish families. Tuesday, Vicki Stocker | Wish Coordinator, June 15, 2010

(MAKE A WISH NEW ZEALAND were offered 3 FREE nights for C- - - -  at Ann’s Volcanic Rotorua Motel in May 2009. Ann)

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Thank you for putting our link on your website.  We appreciate your support! Kathleen McGibbon, Sea Shepherd Conservation Society,Friday Harbor, WA 98250 . Fri 4/06/2010

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Hi Anne, Thank you for your kindness and your help! All those have made us have a very happy holiday in Rotorua! Rotorua is a very good place for sight-seeing.  I hope I will have a chance to be there and meet you again! Thanks again and best regards! Jason & Julia, New Zealand , Tue 26/01/2010

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Hi Ann-That would be fabulous!  Thank you so much for that.  We would love to take up
your offer (of FOC accommodation for K_ _ _ .) if that is still possible. Thanks again,
you help is very much appreciated!
Vicky Support Coordinator, Make-A-Wish ® New Zealand November 2009
We grant the wishes of children with life-threatening medical conditions to enrich the human experience with hope, strength, and joy.

(MAKE A WISH NEW ZEALAND were offered 3 FREE nights for K- - - -  at Ann’s Volcanic Rotorua Motel. Ann)

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Ann- we had such a great time in Rotorua...and most of it was because of you.  You really have the knowledge of the area and certainly have passion to go with it.  Thank you again for suggesting all those delightful places and we might be back in Rotorua on our way back to Auckland so don't be surprised if you see us (again).  I would like to attend the night celebration that you like so well. Debbie and Kiew, CANADA 29.10.09 (email)

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I would like to say thank you so much for the night it was a wonderful room and we are thinking about coming back next month some time. Thank you so much again for the night, have a wonderful day! Cody, Hamilton, NZ  12.10.09 (email)

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Hi Ann-Thanks for your reply and thank you so much for your very kind and generous offer
of the apartment FOC for R_ _ _ _’s wish.  This is a fantastic offer and it is very much
appreciated – thank you. Thanks again for this wonderful offer Ann J
Vicki Wish Coordinator Make-A-Wish ® New Zealand September 2009
We grant the wishes of children with life-threatening medical conditions to enrich the human experience with hope, strength, and joy.

R.... ,his Mum and Dad and Anne from Xquizit Limousines

(MAKE A WISH NEW ZEALAND were offered 3 FREE nights for R- - - -  at Ann’s Volcanic Rotorua Motel. Ann)

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Thank you so much, Ann, for your kind and quick response. I forwarded on the information to my travel companion and then she and I can finalize plans shortly. You should be proud that Lonely Planet recommends you so highly. I trust their reviews in all my travels.Jack, Hollywood, California, USA  23.7.09 (email)

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My wife and I had a wonderful stay at your motel on Jan 6 and 7. We wanted to say “thank you!” for helping us coordinate the local attractions and making our visit to Rotorua memorable. Russ and Betty , Phoenix, Arizona, USA. 4.5.09 (email)

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Traveller Reviews of Ann's Volcanic Motel & Serviced Apartments

26 Jun 08                Thank you Ann
Posted by nana from Waiarapa, New Zealand .My husband and I stayed in a studio, which was lovely and clean accommodation. For family reasons, we had to be in Rotorua and Ann telephoned, the day before we were to arrive, to let us know, the Desert Road and the National Park Road were both going to be closed. We appreciated this extra kindness.
3 of 3 found this review helpful.

4 Jun 08  If you want real friendly service!
Posted by albie from Sydney, Australia .I arrived from Australia without a car and didn't have much idea of what I was going to do while in Rotorua. Ann herself, was there the day I arrived. She did an itinerary for the afternoon and the next morning. I ended up staying a total of 3 nights. The studio had a double bed, tea/coffee making only and bathroom, plus SKY telly. All I needed! great rate!! Ann's Volcanic was the cleanest accommodation I stayed in  New Zealand.

These reviews are the subjective opinion of a totaltravel.com member and not of totaltravel.com

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It is the best we have ever seen (2nd visit)           Henk, Auckland , NZ. 7.4.09

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I loved my stay here at Ann’s. You and your staff have gone above and beyond what I expected. I doubt I’ll ever be back in Rotorua,  but if I do come back, I will be returning for another stay here! Marilyn, Missoula,USA. 17.4.09

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“Thanks for having us all again - I got lots of comments about how helpful you were with everything. Everyone had an awesome time. If you are happy to have us back could I please book for Xterra Weekend next year? Meanwhile, we start saving again for Maui! “ Cheers, Annette, Auckland , NZ.email; April 15, 2010 2:31 PM (Annette’s company booked out the entire motel for the 3rd time)

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“We enjoyed our stay tremendously and thank you for your help and your motel! We are now in Auckland for sadly our last night in NZ - this time! Thanks again,” luv Julie and Graham, USA email; March 08, 2010 5:24 PM

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“Hi Ann, Stayed with you now 6 or 7 times and enjoyed your hospitality. I/we have appreciated your knowledge of the area and you and your staff’s courtesy. When traveling through Rotorua we will stay with you. Thanks/a lot ,” Lois , Palmerston North. email; Tuesday, February 09, 2010 9:12 AM

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“Thank you for having us stay at the motel. It has been an awesome holiday and the best part was you THE HOST, so helpful, friendly and welcoming, We have referred many family/friends to look out for your place ..... GOD BLESS, THANK YOU AGAIN. “ Regards, Ibrahim, Auckland, NZ. Email; 1/24/2010 3:07 PM

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“We had a super time visiting New Zealand, one of our favourite places was Rotorua, and your motel was just wonderful, a wonderful place to stay, we have told many people and hope they choose to stay with you in the future. If we are ever back your way, we will definitely stay with you again. Take care and Happy New Year, “ Amanda , USA. Email; 1/21/2010 11:22 AM

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“We want to wish each of you a very Merry Christmas and a Happy New Year. You were a part of making our time at the World Masters Games and our vacation in Australia & New Zealand very enjoyable. It’s a trip we will never forget. Thank you. “ Margot & Derek email; 12/23/2009 5:40 AM

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"My husband and I stayed in your wonderful motel in February, I told you I would write a letter to the San Francisco Chronicle about your place. The paper decided to print my letter and I can only hope it brings you a ton of business.

I will send you the article in a few days, but I wanted to let you know right away. Thank you again for helping to make our time in Rotorua a special part of our vacation."  Joan and Fred Tatman Half Moon Bay California, USA

"Making reservations on the Internet for international travel can be a crapshoot at best, but my husband and I found a real winner in Rotorua, New Zealand. Ann's Volcanic Motel and Serviced Apartments was a lovely place to stay a few days. We had a great one-bedroom, self-contained apartment with enclosed patio and spa hot tub. Our Unit could easily sleep 4, and in a pinch, 6. Ann Woolliams went out of her way to help us enjoy all that Rotorua had to offer."
Joan Tatman, Half Moon Bay, California ( San Francisco Chronicle)

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“Thanks Ann. We will highly recommend you to our friends and associates. We wish you much success in the future. Come see us in Vancouver. “ Jay and Molly, Vancouver, Canada “Thank you again for a lovely stay, we loved everything about NZ! It is warm people like you that make for a happy and memorable vacation! We travelled from Rotorua to Lake Taupo, Napier, Gisborne and Tauranga. Short stop in Honolulu and here we are, back in vancouver shivering!” (an email on their return home) Jay and Molly, Vancouver, Canada, 15.11.2008

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"Cleanest , best run motel I have ever been in" Patricia Harlacher, USA

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"Had a great time with great service. You should get an award for friendliest person" Vicki and Artie Jones, Ngatea, NZ

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“just wanted to say what a awesome stay i had! I was really hesitant about booking accomodation on line but found that i
picked something special when i stayed with you. The free booking service made me that much more relaxed as i didn't have to worry about that. You were also so helpful and always had a smile on your face. The room was great and had everything i needed during my 4 night stay. I have recommended your studios to my friends and family, as a matter of fact i think i've convinced my parents to stay in September! I also just found out that my Grandfather stayed with you about a year ago so it looks like my whole family is visiting you! I'm planning my next trip back already. When i was leaving you suggested i take a more scenic route to Coramandel and i just wanted to say thank you for that because it was beautiful and well worth the extra time. Thank you again for a lovely stay.” Sarah , Australia

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“ This was the best place we stayed in New Zealand .” St John’s, St Ben’s students, Minnesota, USA

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“our bowlers were impressed with the cleanliness of your units and enjoyed their stay.”

Email from Audrey, Secretary,Bay of Plenty Indoor Bowls Centre, New Zealand

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“Cleanest, most attractive motel we’ve ever stayed in, here or UK or USA. Loved your style.”Ron and Jean, Cornwall, England.